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REGION: DENMARK
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MANAGED DESKTOP SOLUTIONS

EFFICIENT ORGANISATION OF TECHNOLOGY INVESTMENTS

Desktop PCs, laptops, tablets – the management of the IT workspace has become complex, especially if every user has different requirements. CHG-MERIDIAN provides efficiencies to the end user computing environment with Managed Desktop Solutions.

CONTROLLING FINANCIAL INVESTMENTS IN IT

As an IT investment partner that is independent of banks and manufacturers, we develop customised business concepts that help optimise the costs of the IT workspace. We provide consistency in quality and transparency for managing international investments in technology.

   

Alligning IT requirements to business needs

Complexity simplified

  • Intelligent workspace management with comprehensive asset inventory
  • Technology computing requirements matched to user profiles
  • Simplified management of the technology refresh process
  • Assisting with IT operations throughout the technology lifecycle

ALLIGNMENT AND TRANSPARENCY:

  • Price-per-seat billing creates clarity – one month, one workspace, one price
  • Competitive solutions thanks to our extensive market knowledge
  • Flexibility and scalability across international geographies
  • Freeing up capital through the acquisition of existing IT assets via our international IT remarketing network

Supporting IT operations with intelligent solutions

As a company that focuses on long-term thinking we provide lasting help to our customers in reducing expense, effort and the hidden costs often incurred. Managed Desktop Solutions from CHG-MERIDIAN harmonises the IT workspace to simplify IT processes.

Lean processes across the board

Use resources efficiently

  • Reducing the workload of the IT department and maximising productivity
  • Increased flexibility to changes in technology in the marketplace
  • Protection of equity through intelligent finance solutions

 

Efficient IT management and control

TESMA® MANAGE AND CONTROL

  • Technical and commercial data is comprehensively integrated
  • Maximum transparency of costs and processes
  • Quick identification of cost allocation
  • Customisable ordering process
  • Full transparency of cost allocation and budgeting
LIFECYCLE MODEL

EVERYTHING REVOLVES AROUND YOUR SUCCESS

Even though every technology project is different, we can make things easier for you with a single model-based methodology: our tried-and-tested three-phase model. It forms the basis for our comprehensive expert support over the entire IT lifecycle – and beyond.
Leave lifecycle
THREE-PHASE MODEL

360-DEGREE FOCUS ON YOU

Three interlocking phases making one complete whole mean that we are by your side from start to finish – in every phase of your technology project.
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PREPARATION PHASE

GOOD PREPARATION IS KEY

End-to-end customised business concepts require a broad perspective. We thoroughly analyse your project and provide you with comprehensive advice while always thinking ahead. We make sure that your project becomes a lasting success.

CONSULTING

WORKPLACE CONCEPTS

  • Analysis of working environment           
  • Neutral appraisal and creation of customised solutions

PROCUREMENT

PROCUREMENT PROCESS

  • We take care of and automate the procurement process
  • Open Catalog Interface (OCI)
  • ERP order interface

 

PRODUCTIVE PHASE

EFFICIENT OPERATION AT ALL TIMES

Efficient productivity requires the logical use of all resources. We support you throughout the entire useful life – as a single, expert provider. Your dedicated contact person will give you detailed advice on all technical and commercial matters.

ROLLOUT

DEPLOYMENT

  • Implementation or use of the existing software distribution system
  • Hardware inventory, customisation of configuration, and data distribution

SUPPORT

SERVICE DESK

  • First/second-level support
  • 24/7 or 8/5

SECURE DATA

  • Management of data backup and restoration
  • Protection against data loss

ASSET CARE

  • Risk protection and repair of damage

FINANCIAL SERVICES

FINANCIAL MANAGEMENT

  • Cost-center allocation
  • TESMA® EDIFACT

PROCESS MANAGEMENT

  • Electronic data interchange
  • Workflow approval via TESMA®
END-OF-LIFE PHASE

THINKING BEYOND THE END

A sophisticated end-of-life process will benefit you in many ways. Our service extends from collecting assets to certified data erasure. And we carry out our professional remarketing and disposal in line with the principles of green IT.

ROLLBACK

CERTIFIED DATA ERASURE

  • Certified data erasure (TÜV or BSI approved)
TESMA®

EFFICIENT MANAGEMENT OF COMPLEX TECHNOLOGIES

The technology and service management system known as TESMA® is at the heart of the lifecycle. As a result, it provides you with an overview of all commercial and technical aspects at all times. All key business information is transparent and available to you in real time.

TESMA®

  • Creates full transparency throughout the entire technology lifecycle
  • Takes into account commercial and technical aspects

Our lifecycle model illustrates how CHG-MERIDIAN successfully supports you in every phase of your technology project.

Over 30 years’ experience in managed desktop solutions

Whether you are managing hundreds or thousands of IT workspaces, we have the necessary expertise thanks to our involvment in more than 8,000 customer projects. TESMA® demonstrates how easily IT workspaces can be managed today. This web-based application is firmly established with our customers and in the marketplace and there are plenty of reasons why with: accessibility, ease of use, integration of technical and financial data and mangement of the technology lifecycle continuing to drive this trend.

                   

CHG-MERIDIAN's Managed Desktop Solutions takes on the management of the IT workspaces whilst allowing full control.

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  • MDS Brochure EN

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